Solved! Dolphin XP005L Cut FO21 Key “Not support current data” Error

 

One customer gave his feedback that he can't cut a Jaguar FO21 Tibbe key using Clamp M3, and his Xhorse Dolphin XP005L gave the error "Not support current data".

Here is how xhorsevvdi technicians troubleshoot:

 

Technicians asked for a picture of the Update Center.

Here is the screenshot.

Technicians asked him to re-update database as the arrow and try again.

The customer said same message "no support current data".

Technicians asked which cut type is the key, 6 cut or 8 cut.

This customer was cutting a FO21 8cut key.

Here is the Reason:

Dolphin XP-005L supports FO21 6-cut keys; doesn't support FO21 8-cut keys.

 

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